We love to hear from our customers.

As a company whose primary concern is the satisfaction of our customers, we value feedback and look forward to hearing your comments. Whether you have a question, a concern, a compliment, or a story to tell, please get in touch and share it with our people. We try to respond to all comments and inquiries within 24hours (with the exception of weekends and holidays).

Corporate Office & Production Facility Locations:


Scotsburn Ice Cream Company
332 Willow Street, Truro, NS   B2N 5A5
Phone: 1-902-895-8430

Scotsburn Ice Cream Company
85 Blakeney Drive
Truro, NS   B2N 6W9

Retail Customers:

If you are a retail outlet interested in selling Scotsburn ice cream, frozen desserts and novelty products, please contact us at 1-800-511-6455 or at consumerservices@scotsburn.com so we can put you in touch with a distributor in your area.


If you have any questions, concerns, or would like to make a comment, about Scotsburn ice cream, novelties, or frozen desserts please feel free to contact us via:

Toll Free #: 1-800-511-6455

Email: consumerservices@scotsburn.com

Mail: Scotsburn Ice Cream Company, c/o Consumer Services, 332 Willow Street, Truro, NS   B2N 5A5

If you have a question, comment or complaint about Scotsburn branded fluid milk or refrigerated cultured products (cottage cheese, sour cream butter, etc.) please contact Saputo at:

Website: www.scotsburnmilk.ca

Toll Free#:  1-800-672-8866

Email:  consumer@saputo.com 

Mail: Saputo Dairy Products Canada G.P., c/o Consumer Relations, 2365 Chemin de la Côte-de-Liesse, Saint- Laurent, Quebec   H4N 2M7